Accessibility audits and fixes for Shopify
Open your store to every shopper.
Blind, low-vision and keyboard-only shoppers hit walls on most Shopify stores. We find those walls, fix them in your theme code, and have a screen-reader user test the result.
- $1,000 fixed price
- WCAG 2.2 Level AA
- No overlays or plugins
Accessibility report
- Issues found
- 14
- Fixed
- 12
- Needs app vendor
- 2
- Critical “Most popular” bundle can’t be selected with a keyboard 2.1.1 Keyboard Fixed
- Serious Product photos have no description 1.1.1 Non-text content Fixed
- Serious Scent picker announced only as “combo box” 4.1.2 Name, role, value Fixed
- Moderate Sale price text too faint (3.1 : 1) 1.4.3 Contrast Fixed
The problem
Most stores turn some shoppers away without knowing it.
Around one in four US adults lives with a disability, according to the CDC. Many shop with a screen reader, which reads the page aloud, or with a keyboard instead of a mouse. On a typical store, they run into problems like these.
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Silent product photos
No description, so a screen reader just says “image”.
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Mouse-only buttons
Size pickers, bundles and menus that a keyboard can’t reach.
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Faint text
Light grey prices and labels that low-vision shoppers can’t read.
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Unlabeled fields
Search and sign-up boxes announced only as “edit text”.
On one small candle shop we checked, keyboard and screen-reader shoppers couldn’t select the “Most popular” two-candle deal. The store’s best-selling offer was invisible to them.
Why us
A widget can’t fix your code. A report alone doesn’t either.
| Overlay widget | Audit-only report | Open Aisle Studio | |
|---|---|---|---|
| Fixes your store’s code | No. Adds a toolbar on top | No. You fix it yourself | Yes, in your theme |
| Tested by a screen-reader user | No | Sometimes | Yes, every store |
| What you end up with | A plugin to keep paying for | A list of problems for your developer | A fixed store, a report and an accessibility statement |
| Price | Monthly fee | Often $500 or more, before any fixes | $1,000 one time, fixes included |
In 2025 the US Federal Trade Commission fined one overlay company $1 million over claims that its tool made websites compliant.
Process
Four steps, one point of contact.
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Check
We scan your store, then go through it by hand with a keyboard and a screen reader: home page, collections, product pages, cart, search and the start of checkout.
You: send us your store link.
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Fix
We fix the problems directly in your theme code, on a copy of your theme. Your live store isn’t touched until you approve.
You: add us as a staff account.
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Test
A person who uses a screen reader every day shops your store from start to finish. We fix whatever still gets in their way.
You: nothing.
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Hand over
You get a plain-English report of what we found and fixed, anything we couldn’t fix, and an accessibility statement page.
You: approve and publish.
What’s covered
Exactly what we test, fix and hand over.
Pages we test
- Home page and main menu
- Up to 3 collection pages
- Up to 3 product pages, one for each layout you use
- Search, cart and account sign-in
- Contact form, pop-ups and the cookie or email banner
- Shopify checkout: tested and reported, but only Shopify can change it
How we test
- Keyboard only, in Chrome and Safari
- NVDA screen reader on Windows, VoiceOver on iPhone
- Zoom to 200% and 400%, and a phone-sized screen
- Contrast of every text and button colour
- axe-core automated rules on every page
- A full shopping trip by a daily screen-reader user
What we fix
- Your theme’s code (Liquid, CSS and JavaScript)
- Settings in apps that allow it, such as reviews and discount apps
- Image descriptions for your products and banners
- Retest of every fix, then a second screen-reader pass
- Apps we can’t edit: documented, with a request you can send the app maker
What you receive
- Your fixed theme, published only after you approve it
- A report like this sample: every issue, who it affects, the WCAG rule and the fix
- A list of anything left, and why
- An accessibility statement page naming WCAG 2.2 AA and the review date
Pricing
One fixed price. No subscription required.
Audit and fix
$1,000 one time
Everything needed to take your store from “we’re not sure” to tested and documented.
Start with a free check- Automated scan plus a full manual review
- Code fixes in your theme, approved by you
- Test by a daily screen-reader user
- Plain-English report with WCAG references
- Accessibility statement page for your store
- Help with app vendors whose code we can’t edit
Monthly check Optional
New products, apps and theme updates can break things again. Each month we scan your key pages, a person reviews anything new, and you get a short report with exactly how to fix each issue. If you want us to make the fixes, we quote first. Cancel any time.
$99 per month
Our promise
What we won’t promise.
No one can honestly promise that a store is “lawsuit-proof” or “100% compliant”, so we don’t.
What we do promise is the work: a careful check, real code fixes, a test by a real screen-reader user, and an honest report that includes anything we couldn’t fix. We are not lawyers, and nothing on this site is legal advice.
FAQ
Questions store owners ask.
What does the free check look at?
It reads the code of your homepage and one product page and looks for common problems: images with no description, buttons and links with no name, unlabeled fields, blocked zoom and a few more. It’s automated, so it can’t test everything, such as keyboard use or how a screen reader actually reads your store. That’s what the full audit is for.
Can I see an example of your work?
Yes. Read our sample report, a real check of a small Shopify store with the name removed, including the before and after code for its most serious problem.
Do you retest after fixing?
Yes, twice. We retest every fix ourselves, then a daily screen-reader user shops your store again. Anything they still trip over gets fixed before handover.
What if a fix breaks something?
We work on a copy of your theme, and nothing goes live until you approve it. If something we changed causes a problem within 30 days of handover, we fix it at no cost.
Do I need to install an app?
No. We change your theme’s code. No app, widget or script is added to your store.
What access do you need?
A Shopify staff account with permission to edit themes. You can remove it the day we finish.
Will my store look different?
Mostly no. A few fixes can be visible, such as a clearer outline around the selected button or slightly darker grey text. We show you those before they go live.
What about apps from other companies?
Some apps can’t be edited from your theme. We test them, list any problems in your report, and tell you what to ask the app maker or which alternatives work better.
Can you fix Shopify’s checkout?
Shopify runs its own checkout pages, so no one outside Shopify can change their code. We test them and report anything we find, and fix everything on your side of the store.
Which standard do you use?
WCAG 2.2 Level AA. It includes everything in WCAG 2.1 Level AA, the version that US regulations and most accessibility settlements refer to.
How long does it take?
It depends on the size of your store and your theme. After the free check, we give you a delivery date before you pay anything.
Who will I work with?
Sathwik, the founder, is your one point of contact from the free check to the final report.
Find out what your store sounds like to a screen reader.
Run the free check above, or email us your store’s web address and we’ll reply with three real problems we found on it. No obligation. You’ll hear back from Sathwik, the founder.
sathwik@openaislestudio.com